Guest Room Fees & Policies

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Taxes & Fees

Resort Fee

To enhance your luxury resort experience, RockResorts stays include a daily resort fee of $30 per room. This covers an exceptional list of comfort items and business support including:

Daily Comforts:
• Starbucks coffee service for an ideal start to the day 
• Two in-room bottles of water per day in eco-friendly glass bottles courtesy of our “Water on the Rocks” program
• Invaluable ski valet service and golf club storage
• 24/7 essential front desk service
• Concierge services for knowledgeable answers, recommendations and reservations
• Heated pool and relaxing, whirlpool hot tubs
• State-of-the-art fitness facilities  
• Daily local and national newspapers
• Convenient housekeeping service
• Underground, heated, valet parking

Business Office Support:
• Wireless Internet access in every room and throughout the property
• Local and toll free phone calls
• Access to computers with print and fax capabilities
• Complimentary postcard mailing — a fun way to stay connected

Special Notice: In support of viable, on-ground conservation efforts for the surrounding White River National Forest, Vail Resorts Lodging Company has partnered with the National Forest Foundation. As part of this initiative, a voluntary donation of $1 per room per night will automatically be added to your bill, of which 100% will be forwarded to the Foundation. For every dollar contributed by guests, the Foundation will invest $1.50. If you do not wish to make this contribution, simply request the front desk staff remove it from your bill.

Tax Information
There is a 10.99% tax and surcharge applicable to all guestroom rates. This tax and surcharge is subject to change without notice.

Deposit/Cancellation Policy

Summer Season: First night's deposit is due at the time of booking as a non-refundable deposit. Cancellation outside of 7 days to your arrival date will result in a forfeiture of the first night's deposit. Cancellation within 7 days of your arrival date will result in full forfeiture of the entire reservation value plus tax. Applicable dates: 5/1/18 - 10/31/18.

Winter Season: A 10% non-refundable deposit is due at the time of booking. The remaining balance is due 30 days prior to arrival. Within 30 days of arrival, the reservation is paid in full and non-refundable. Applicable dates: 11/1/18 - 12/25/18, 1/2/19 - 2/13/19, 2/18/19 - 4/30/19. 

Holiday Season: A 25% non-refundable deposit is due at the time of booking. The remaining balance is due 45 days prior to arrival. Within 45 days of arrival, the reservation is paid in full and non-refundable. Applicable dates: 12/26/18 - 1/1/19, 2/14/19 - 2/17/19.

Forms of Payment

The Osprey at Beaver Creek accepts the following credit cards: American Express, Visa, MasterCard, Discover, and Diners Club.

Extra Person Charges

Room rates are based on double occupancy. The charge for an extra person in a room is $25. There is no accommodation charge for children 12 years of age and under when sharing a room with an adult and using existing bedding. There is no charge for a crib.

Check-in and Check-out Times

Check-in: 4 p.m.

Checkout: 11 a.m.

Guarantee Policy

Generally, we cannot guarantee any room or location, although we make every effort to grant special requests made by our guests.

Children Policy

Children 12 years and under stay free with adults, when using existing bedding. 

Pet Policy

Pets are not permitted in the hotel.

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10 Elk Track Road Beaver Creek, CO 81620

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